Shipping Policy
Thank you for shopping with certificationtemplates.com. Please read our shipping policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.
At certificationtemplates.com, all of our products are 100% digital. We specialize in providing high-quality electronic documents and templates for management system and other standards. As such, we do not ship any physical products. All files are delivered in a .zip, .doc, .xls format via digital download
Once your payment is successfully processed and confirmed, you will receive an email containing a secure download link to access your purchased files. This link will be sent to the email address provided from the customer. Please ensure that your email is entered correctly to avoid delivery issues.
The download link is typically sent within a few minutes of payment confirmation. However, in some cases, it may take up to 4–6 hours. If you do not receive your download email within this time frame, please check your spam or junk folder. You may also contact our support team at sales@certificationtemplates.com for assistance
Since we do not offer physical products, there are no shipping or handling charges involved in any of our transactions. Customers are responsible for any sales tax or local taxes associated with their order from certificationtemplates.com store. Certification Templates is not liable for taxes imposed by your local city or state.
All digital downloads are final. No shipping tracking numbers will be provided.
You are responsible for backing up your files after download.
Make sure to extract the .zip file using suitable software on your device.
If you have any questions, issues with your digital download, or need assistance with your order, please feel free to reach out to us.
Email Support: support@certificationtemplates.com
Phone/WhatsApp: USA +1 (346) 701-5008, UK +44 20 3322 9319.
Our team is available to assist you. We strive to respond to all inquiries within 24 hours (excluding weekends and holidays)
Thank you for choosing certificationtemplates.com!